Workshop Chargehand

Let’s grow together!

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Workshop Chargehand looking for an opportunity to grow in a friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

MAIN PURPOSE OF JOB:

This role is responsible for maintaining and repairing the vehicles operated by our local authority client from their Wellingborough depot. This includes carrying out all work to a high standard within this workshop facility, ensuring adherence to vehicle maintenance and compliance regulations, and that all paperwork is completed timely, accurately and to a high standard. The workshop chargehand will also be responsible for liaising with the onsite customers to ensure vehicles are maintained, and defects repaired efficiently.

KEY RESPONSIBILITIES / ACCOUNTABILITIES:

• Carry out vehicle inspection examinations in line with VOSA procedure and Company policy.
• Test and check that systems and components are safe, secure and working properly.
• Diagnose faults by isolating systems or components that may have caused or potentially cause a problem.
• Repair or replace worn parts ahead of the vehicle’s breakdown or damage.
• Gain authorisation to repair or fit parts as required by Company Procedure.
• Test drive vehicles where permitted and correct driving license is held.
• Use various equipment, including hand-held and onboard compression gauges or diagnostic computers.
• Maintain a degree of flexibility while working in order to provide adequate cover to serve customer and workshop requirements.
•  Ensure daily VOR report is sent to Workshop Controller before 9am to be sent with the combined NNC report.
• Ensure all service and maintenance paperwork is completed to DVSA standards in a timely manner .
• Complete daily handover to the workshop controller on fleet status/repair progress
• Maintain efficient day to day operation of the workshop and manage running defects to keep VOR to a minimum.
• Manage workload to ensure smooth running of workshop.
• Maintain and establish a safe, secure and compliant working environment.
• Create jobs from set schedule in Fleetwave and process to in progress ensuring all information is accurate and correct
• Ensure the safety of all personnel and security of premises under your control.
• Obtain accurate costings from suppliers and set to estimate for fleet desk approval when required.
• Monitor consumable stock onsite i.e. oils and other fluids and order replenishments when required.
• Ensure warranty parts returned and relevant paperwork completeCover out of hours breakdown standby on a rota basis if required.When workload permits assist other local workshops.Work safely in accordance with Risk Assessments and Method Statements, using the correct PPE.

Essential Skills                                                                                       

• HGV Apprentice Served Qualification
  
• Municipal vehicle maintenance experience
• Driving licence HGV Class 2 (minimum)
• Good communicator and listener
• Ability to multi-task in a busy environment
• Diagnostic and problem-solving skills
• Good reading and computer literacy
• High level of Health and Safety awareness

Desirable Skills

• Leadership and managerial skills
• DVSA HGV Inspection Course
• Electrical and hydraulic systems knowledge

Even if you don’t meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply. 

Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone.  If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

What can we offer you?

Generous Holiday Allowance: 25 days, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave

• Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
• Profit Related Pay: We share some of our annual profit with our eligible employees
• Pension Plan: We contribute up to 10% of your annual salary towards your pension
• Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment
• Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
• Volunteering Day: Contribute to causes you care about with one volunteering day per year
• Life Assurance and Personal Accident Cover

 Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.