CTS Mobile Technician

Let’s grow together!

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Mobile Technician looking for an opportunity to grow in a friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

 MAIN PURPOSE OF JOB:

The mobile technician is responsible for supporting the CTS workshops and customers, through carrying out all work to a high standard within the workshop facilities or on customer sites, ensuring adherence to vehicle maintenance and compliance regulations. The role will involve carrying out repairs, maintenance, servicing to vehicles as and when required, ensuring that all paperwork and Fleet management system is completed timely, accurately and to a high standard.

KEY RESPONSIBILITIES / ACCOUNTABILITIES:

• To carry out ministry inspections, LOLERs, MOTs, along with body inspections and services to comply with customer O’ license and all legal requirements.
• Attend breakdowns in and out of normal working hours.
• Fully use the fleet management system (Fleetwave) as required.
• For all work allocated completion of compliance paperwork and following company procedures, whilst ensuring parts are ordered, recharges are identified and warranty repairs resolved in a timely manner and in line with appropriate escalation processes.
• To carry out quality inspections on the fleet which are on hire, and maintained via third party maintenance providers. Completing reports on fleet condition, ensuring the operator is adhering to their requirements and validating the quality of the external maintenance providers.
• Adhere to SFS Health and Safety policies, along with customer specific H&S rules at all times.
• To ensure that all equipment being used by you and other staff is in a safe condition to be used. Ensure that all equipment is only used for the task it was designed for and is returned to the correct place of storage after use. You must report any failures in operation of the equipment to the workshop controller.
• Ensure that NO vehicle is returned to the customer, unless it is safe to be returned for their use.
• To create and maintain a professional relationship with SFS staff, customers and suppliers.
• A flexible approach must be maintained in all work duties, in order to provide adequate cover to service the workshops and customers’ requirements.
• Any reasonable ad-hoc duty as required.

• A full clean HGV driving license category C required as a minimum.
• As a minimum 5 years’ technical experience on municipal vehicles (e.g. refuse, sweepers, etc), preferably within a workshop environment.
• Technical experience on vehicle electrical systems (12+24 volts), hydraulic and pneumatic systems
• Evidence of qualifications and training in the following areas: - recognised time served on an apprenticeship scheme, VOSA vehicle inspection course, municipal vehicle manufacturing training.
• Understanding of Health & Safety rules and regulations.
• Ability to adapt to and manage a varied workload.
• An ability to work initiative.

D Desirable Skills

• Attention to detail.
• Knowledge of Fleetwave fleet management system.
• People management experience.
• IT skills with knowledge of MS office systems.

What can we offer you?

• Generous Holiday Allowance: 25 days, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave
•  Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
•  Profit Related Pay: We share some of our annual profit with our eligible employees
•  Pension Plan: We contribute up to 10% of your annual salary towards your pension
•  Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment
•  Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
•  Volunteering Day: Contribute to causes you care about with one volunteering day per year
•  Life Assurance and Personal Accident Cover

Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.