What you’ll bring to the team
• Technical and leadership expertise in supporting and managing IT applications, especially
within financial services and mobile environments, ensuring robust and secure operations.
(low code platform experience preferred)
• A proactive, improvement-focused mindset—constantly seeking ways to enhance support
processes, monitoring, and communications for better service outcomes.
• Strong collaboration and communication skills, building effective partnerships across IT,
business teams, and third-party providers to drive operational excellence.
• Critical thinking and structured technical problem-solving, using data and trends to identify
root causes, resolve issues, and deliver sustainable improvements
• A commitment to team development and Paragon’s values, supporting colleagues to
contribute effectively, fostering a culture of learning, and maintaining high standards of
customer care and compliance.
Even if you don’t meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we’re excited to hear from passionate individuals like you! If you’re ready to contribute to the team, please apply.
Further information on the role can be found in the Purpose and Performance Profile (PPP),
which is downloadable on this page.
Working hours
Ideally West Midlands based with office working based on current need with a minimum of
1 day a week. Remote candidates will be considered though.
Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for
everyone. If you have a disability, long term health condition or are neurodiverse and need
us to adjust our recruitment process please get in touch with our recruitment team.