Payout Administrator

Let’s grow together!

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you’re an experienced Payout Administrator looking for an opportunity to grow in a friendly environment, we’re looking for you!

We’re flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let’s grow together …

• Be a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework
• Checking all proposals at the payout stage to ensure they have been documented accurately and comply with all internal policies and procedures
• Have a good understanding of AML/KYC requirements in order to meet the Bank’s regulatory requirements on all proposals
• Ensure that all documentation and any  corresponding notes are recorded accurately on the systems for audit purposes
• Ensure quality work is completed inline with the expected departmental standards and agreed SLA’s
•  Ensure a customer first approach is adhered to at all times across the different customer propositions
• Participate and contribute to learning varied processes, particularly within the Originations team, but also across the other internal teams within SME lending
• Ensure all objectives and KPI’s are achieved or succeeded

What can we offer you?

• Generous Holiday Allowance: Starting from 25 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave
•  Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
•  Profit Related Pay: We share some of our annual profit with our eligible employees
•  Pension Plan: We contribute up to 10% of your annual salary towards your pension
•  Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment
•  Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
•  Volunteering Day: Contribute to causes you care about with one volunteering day per year
•  Life Assurance and Personal Accident Cover

Be flexible

We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

As an equal opportunities employer, we welcome diversity and care about inclusion. That’s why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we’ll encourage you to learn and develop by building a personalised development plan together with your manager.