Solihull
Surveyors
Up to £20,000 dependent upon experience
Fixed-term Contract

About the Role

Brief description
We have an exciting opportunity for an individual to join our First Mortgage Servicing department in this broad and varied role, on a permanent contract. It would suit someone with great organisational ability, who is efficient and proactive, has a good eye for detail and can demonstrate excellent communication skills.

Purpose of the role
To support the valuation instruction process and provide direct support to the Regional Surveyors. You will also assist other business areas with valuation queries.

Duties and responsibilities
  • Ensure all valuations are processed within agreed SLAs
  • Deal with requests or enquires arising throughout the valuation process
  • Book valuation appointments for the regional and duty surveyors
  • Monitor all regional surveyor databases to ensure requests / queries are actioned within SLAs
  • Assist surveyors to ensure all regulatory requirements are adhered to and ensure corporate subscriptions are kept up-to-date
  • Assist other business areas to ensure audit requirements are complied with and the appropriate industry recognition achieved

About You

Skills
  • Ability to work using own initiative
  • Excellent written and verbal communication skills
  • Professional telephone manner
  • Ability to organise and prioritise workload to meet deadlines
Qualifications and experience
Grade C or above GCSE (or equivalent) in English and Mathematics. An understanding of the property valuations process and the role of surveyors would be beneficial.

Working hours
37.5 hours per week – Monday and Tuesday 9.30am to 6.00pm (one hour for lunch), Wednesday and Thursday 8.00am to 4.30pm (one hour for lunch) and Friday 8.30am to 5.00pm (one hour for lunch).
 
Training
Relevant training will be provided.

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